LOSTNOT

Subscription and fair use

Last updated: 7 August 2026

One simple way to try LostNot

LostNot does not have a separate free tier. When subscriptions are available, eligible new customers can start one full-featured three-day free trial. It is designed to give you enough time to scan real places, try voice entry and search for something you have saved.

After the trial, you can choose Premium or stop. You will still be able to view and permanently delete your saved information, but new AI-powered photo and voice processing will be unavailable without Premium.

Premium plans

Premium will be offered as an auto-renewing subscription through the App Store at £1.99 per month or £19.99 per year, where available. Apple shows the exact price, renewal date and applicable taxes before you confirm a purchase.

Fair-use limits

Premium is not an unlimited AI service. To keep LostNot reliable and affordable for ordinary personal use, the following limits apply:

• Trial: up to 20 AI actions during the three-day trial.
• Premium: up to 50 AI actions in each calendar month.
• Safety limit: no more than 10 AI actions in any rolling one-hour period.

An AI action is one photo analysis or one processed voice request. Manual item entry, typing, browsing your saved places, ordinary search, moving items and deleting data do not use an AI action.

What fair use means

LostNot is for a person or household organising their own places and belongings. It must not be used for bots, scripts, automated or bulk uploading, reselling AI processing, or commercial inventory processing at scale. We may temporarily slow, limit or suspend AI processing where it appears to be automated, abusive, fraudulent, or creates a risk to the service.

If you reach a limit, the app will tell you before it sends another photo or voice request. You can still manually add, correct, search and manage your own saved information.

Trials, billing and cancellation

Trials and introductory offers are subject to Apple’s eligibility rules and are generally available once per subscription group. Unless cancelled at least 24 hours before the trial ends, the subscription renews at the selected price. You can manage or cancel it in your Apple Account subscription settings.

Questions

For questions about billing or fair use, contact support@lostnot.co.uk.

Also read our privacy policy and account-deletion information.